Refund and Withdrawal Policy

We will notify you once we've received and inspected your return and let you know if the refund was approved per the stated policy.

If approved, you will be refunded to your original payment method within fourteen (14) business days. You will receive an automated email confirmation — please also check your Spam folder.

Please keep in mind that your bank or credit card issuer may require additional time to process and post the refund to your statement.

If more than fifteen (15) business days have passed since we approved your return and you have not received your refund, please contact us at info@irayeskincare.com.

EU WITHDRAWAL POLICY

You have the right to withdraw from your purchase within 14 days of delivery. You lose the right of withdrawal if you open sealed cosmetic products after delivery. If you withdraw from this purchase, you will have to bear the direct cost of returning the goods. Please read the full information on the right of withdrawal [https://irayeskincare.com/pages/widerruf] before confirming the purchase.